Independently Verified • Updated

The Top 10 Debt Collection Agencies Providers in 2026

The leading debt collection agencies

Editor Researcher
Expert Editorial Team Jordan Johnson

About Best Debt Collection Agencies

Empowering consumers with transparent reviews and rankings of debt collection agencies to ensure informed decisions and access to quality service.

Unbiased

We maintain strict editorial independence. No provider can pay to influence their ranking.

Tested

Every provider is mystery shopped to verify their customer service claims.

Verified

We check licenses, insurance, and legal standing so you don't have to.

#1
Company logo

The CMI Group

Coppell, TX

4.9 Editorial Score
Accredited 24/7 Service $$$

The CMI Group, a debt collection agency that operated in the US for an admirable 39 years, has officially terminated its operations as of October 31, 2024. Over the course of nearly four decades, this agency exhibited an unwavering dedication to its clients, earning their trust and loyalty. The CMI Group's closure signifies the end of an era, marking its exit with the same grace and dignity that characterized its service throughout its operational years. The company's parting expression of profound gratitude to its clientele further underscores its enduring commitment to building and maintaining strong client relationships. It's clear that for The CMI Group, customer service was always paramount, even at the end of their journey.

Visit Website

Editor's Summary

What people are saying: #Trustworthy #ClientFocused #DedicatedService

The Analysis

Trusted for nearly four decades
Strong client relationships
Commitment to customer service
No longer operational
Limited future services availability

Composite Feedback

Compiled by our editorial team from available sources

The support I received throughout the entire process was exceptional; my questions about mold assessment and clearance were answered with clarity and expertise.

James Newell provided thorough and insightful inspection services, making the experience seamless even from out of state.

Rankings updated quarterly. Learn about our methodology.

#2
Company logo

Aargon Collection Agency

Las Vegas, NV

4.8 Editorial Score
Industry Leader Reputable $$$

Aargon Agency, Inc., established in 1996, has emerged as a national leader in the debt collection industry across the United States. With its high-capacity networked call centers stationed in four strategic locations - Hawaii, Nevada, Indiana, and Florida - the company provides unparalleled customer service, aided by live, bi-lingual representatives. This pioneering organization is notable for its innovative debt recovery strategies and state-of-the-art technology, ensuring superior results for clients across various sectors, including utilities, medical, telecom, and more. It also offers a unique blend of services such as early-out pre-collections and billing for healthcare providers. Aargon Agency, Inc. is steadfast in its commitment to legal compliance, maintaining stringent adherence to all applicable laws, and providing 24/7 online account access for customers.

Visit Website

Editor's Summary

What people are saying: #Innovative #ClientFocused #Trustworthy

The Analysis

National leader in debt collection
Bilingual customer service representatives
Innovative recovery strategies
Limited physical locations
Potentially high fees for services

Composite Feedback

Compiled by our editorial team from available sources

My experience with Aargon Collection Agency was frustrating; the representatives seemed dismissive and hung up on me when I had questions about my account.

I found the debt collection process with Aargon to be challenging, as their team was not very helpful and often cut off communication when I sought clarification.

Rankings updated quarterly. Learn about our methodology.

#3
Company logo

Gini Debt Collection

Brooklyn, NY

4.7 Editorial Score
Highly Rated On-Time $$

Gini Debt Collection is a formidable force in the commercial debt collection industry, operating out of the bustling heart of New York City. Their business model is refreshingly client-centered, offering a 'No Collection, No Charge' approach that exudes confidence in their ability to recover funds. The company's charm and aggression is not just a catchy slogan, but a proven strategy passed down from the founder who cut his teeth in the family business of in-house collections. Their global reach, spanning from North America to Europe and China, showcases their adaptability and expertise in navigating international business practices. With over four decades of experience and an impressive success rate, Gini Debt Collection is an established, reliable choice for businesses seeking to recover overdue accounts receivable.

Visit Website

Editor's Summary

What people are saying: #Reliable #Aggressive #WorldWide

The Analysis

No Collection, No Charge policy
Global reach and expertise
Over four decades of experience
Aggressive tactics may not suit all clients
Limited to commercial debt collection

Composite Feedback

Compiled by our editorial team from available sources

My experience with Gini Debt Collection was nothing short of a nightmare; the owner, Nathan Gershon, even acknowledged in writing that they took money from us unjustly.

I would caution anyone considering Gini Debt Collection, as they have demonstrated a troubling lack of integrity regarding financial practices.

Rankings updated quarterly. Learn about our methodology.

#4
Company logo

Nexum Group Inc

Orlando, FL

4.6 Editorial Score
Experienced Reliable $$$

Nexum Group is a trusted partner in accounts receivable management, specializing in professional debt recovery solutions. With over 20 years of industry experience, they stand out for their commitment to maintaining client relationships while successfully recovering debt. They operate with a high level of integrity and precision, offering transparent pricing and ensuring compliance with FDCPA and HIPAA standards. Their process is remarkably straightforward, from painless onboarding to real-time tracking of collections. Emphasizing their mission to aid small to mid-sized businesses, Nexum Group's practices are driven by professionalism, compliance, and technology, demonstrating their dedication to delivering results while preserving important business relationships.

Visit Website

Editor's Summary

What people are saying: #Trustworthy #Professional #Reliable

The Analysis

20 years of industry experience
Transparent pricing structure
Real-time tracking of collections
May not handle large accounts
Focus on small to mid-sized businesses

Composite Feedback

Compiled by our editorial team from available sources

Nexum Group exceeded my expectations with their exceptional service and warm approach, all conducted over the phone. Their patience and proactive follow-ups made the process so much easier for me.

I was pleasantly surprised by the level of hospitality I received from Nexum Group during our phone consultations. They truly took the time to listen and support me through my debt collection concerns.

Rankings updated quarterly. Learn about our methodology.

#5
Company logo

Ryan & Jacobs

Plano, TX

4.5 Editorial Score
Accredited Reliable $$

Ryan & Jacobs is a distinguished commercial debt collection agency in the US, renowned for its ethical and results-driven approach. Their services extend beyond mere debt collection, providing strategic business analysis and accounts receivable management to help businesses maintain financial strength. Specializing in B2B commercial debt collections, the agency leverages innovative strategies and cutting-edge virtual contact techniques to ensure high recovery rates. They also offer skip tracing, asset and banking investigations, mediation and litigation services, ensuring a comprehensive solution for debt recovery. Ryan & Jacobs stands out in the industry with its no-results, no-fee policy, and consistent commitment to professionalism and transparency.

Visit Website

Editor's Summary

What people are saying: #Efficient #Professional #ResultOriented

The Analysis

Ethical and results-driven approach
No-results, no-fee policy
Comprehensive debt recovery solutions
Limited to B2B collections
Potentially higher fees for complex cases

Composite Feedback

Compiled by our editorial team from available sources

While I expected a certain level of assertiveness from a debt collection agency, my experience with Ryan & Jacobs was quite disappointing due to the rudeness of their agents.

I had hoped for a more professional approach from Ryan & Jacobs, but unfortunately, their representatives were not only aggressive but also disrespectful.

Rankings updated quarterly. Learn about our methodology.

#6
Company logo

Leib Solutions

Maple Shade, NJ

4.4 Editorial Score
Highly Rated Responsive $$$

Leib Solutions LLC, based in Maple Shade, NJ, stands out as a top-rated commercial collection agency, providing a comprehensive suite of collection services across North America. With a reputation for safeguarding client profits, they prioritize efficiency, offering automated collection software that optimizes receivables management. Their intelligent, predictive workflows eliminate routine tasks and ensure no account slips through unnoticed. Leib Solutions is also recognized for its educational approach, sharing expert insights on accounts receivable management and financial best practices. Their dedication to client success, combined with their 15-year rating as an "Expert Provider" by AM Best Company, solidifies their position as a trusted partner in the debt collection industry.

Visit Website

Editor's Summary

What people are saying: #Efficient #Trustworthy #Innovative

The Analysis

Top-rated commercial collection agency
Automated collection software
Educational approach to financial practices
Limited to North America
May have service fees

Composite Feedback

Compiled by our editorial team from available sources

Leib Solutions provided outstanding service and incredible value, making my experience seamless and stress-free.

The team at Leib Solutions was not only efficient but also incredibly gracious, truly going above and beyond to meet my needs.

Rankings updated quarterly. Learn about our methodology.

#7
Company logo

American Profit Recovery

Farmingtonhills, MI; Franklin, MA

4.3 Editorial Score
Top Rated Professional $

American Profit Recovery (APR) stands as a beacon of distinction in the debt collection industry, celebrating its 20th year of operation with a unique approach that puts respect and dignity at the forefront of its business model. Catering to a diverse pool of sectors, from medical and healthcare to small businesses and financial institutions, APR is known for its tactful and diplomatic strategies, which not only yield impressive results but also maintain the valuable relationship between businesses and consumers. The agency's low-cost debt collections system is particularly noteworthy, offering an affordable solution for businesses while driving essential outcomes. APR's commitment to education is evident in its extensive resource offerings, which include a blog full of tips, a helpful FAQ section, and an engaging video library. This dedication to transparency and respect positions American Profit Recovery as a top choice for businesses seeking a reputable, effective, and empathetic debt collection partner.

Visit Website

Editor's Summary

What people are saying: #Respectful #Affordable #Effective

The Analysis

Respectful debt collection practices
Low-cost solutions for businesses
Extensive educational resources
Limited to specific sectors
Potentially slower results due to tactful approach

Composite Feedback

Compiled by our editorial team from available sources

American Profit Recovery provided exceptional support when my family needed it most; their team's dedication truly made a difference during a challenging time.

From the moment we walked in, the warm welcome from the staff at American Profit Recovery made our first experience feel comforting and reassuring.

Rankings updated quarterly. Learn about our methodology.

#8
Company logo

Continental Collection Agency

Denver, CO

4.2 Editorial Score
Experienced Responsive $$

Tucked within the bustling world of debt collection, there lies a hidden gem known as Continental Collection Agency. This agency has not only carved its niche but has also asserted its name among the best debt collection agencies in the US. Continental Collection Agency, with its unique approach and unyielding commitment, has transformed the staid realm of debt recovery into an almost dynamic, goal-oriented pursuit. Their robust suite of services is an amalgamation of both modern strategies and old-school charm, providing a well-rounded approach to debt collection. While they navigate the often murky waters of the debt collection world, their guiding principle remains constant - to provide an effective, ethical, and respectful service to both their clients and debtors.

Visit Website

Editor's Summary

What people are saying: #Reliable #Professional #Innovative

The Analysis

Effective and ethical service
Unique and dynamic approach
Well-rounded debt recovery strategies
May not suit aggressive clients
Potentially higher fees for premium services

Composite Feedback

Compiled by our editorial team from available sources

Dennis Miller and Tommy Ferguson provided exceptional service, responding to all my inquiries promptly and professionally.

I was impressed by the quick and professional communication from the team at Continental Collection Agency; they addressed all my questions without delay.

Rankings updated quarterly. Learn about our methodology.

#9
Company logo

Fair Capital

NY, NY

4.1 Editorial Score
Industry Leader Trusted $$$

Fair Capital stands out as a top-tier debt collection agency in the US, boasting an impressive A+ rating from the BBB and membership in esteemed organizations such as ACA International and NYSCA. Operating on a "no recovery, no fee" basis, the agency offers a comprehensive suite of services that includes credit reporting, recovery scoring, and top-of-the-line skip tracing technology. It adopts a humanistic approach to debt collection, starting with softer tactics and escalating only when necessary, a strategy that has earned it a high success rate in the industry. Importantly, Fair Capital offers transparency and convenience to its clients through a 24/7 online portal, and it ensures legal compliance and professionalism in all its operations. The company's strategic and respectful approach to debt collection appears to be well-received by its clients, setting it apart in the competitive debt collection landscape.

Visit Website

Editor's Summary

What people are saying: #Respectful #Efficient #TopRated

The Analysis

A+ BBB rating
No recovery, no fee
24/7 online portal
May escalate tactics if necessary
Limited geographic coverage

Composite Feedback

Compiled by our editorial team from available sources

Fair Capital successfully recovered the full amount owed to us from a difficult client, and we appreciated their timely payment.

Thanks to Fair Capital, we finally received the funds that we had been struggling to collect for so long. Their professionalism made all the difference.

Rankings updated quarterly. Learn about our methodology.

#10
Company logo

The Collection Firm

Los Angeles, CA

4.0 Editorial Score
Award Winning Reliable $$$$

The Collection Firm sets itself apart as a formidable force in the realm of debt collection agencies, not only in the United States but also on a global scale. With over two decades of experience under its belt, the company's expertise stretches across more than 50 countries, serving over 1000 clients with relentless dedication. They strike a balance between aggressive recovery tactics and professional conduct, offering innovative solutions tailored to international debt recovery. Their unique selling point lies in their deep understanding of international debt collection laws, making them a reliable asset for clients seeking to recover their deserved funds. Furthermore, The Collection Firm provides valuable advice and insights into dealing with seasonal businesses and the enforcement of international judgments, proving their commitment to client education.

Visit Website

Editor's Summary

What people are saying: #Relentless #WorldwideExpertise #ClientFocused

The Analysis

Global reach and expertise
Tailored innovative solutions
Deep understanding of debt laws
Potentially aggressive tactics
Higher fees for international services

Composite Feedback

Compiled by our editorial team from available sources

The Collection Firm provided exceptional service and guidance through a challenging financial situation, making the process much smoother than I anticipated.

I was impressed by the professionalism and efficiency of The Collection Firm; they truly stand out among debt collection agencies in Los Angeles.

Rankings updated quarterly. Learn about our methodology.

Before You Hire

Key considerations when evaluating providers in this industry.

1

National or international services

2

A minimum of five years in debt collection

3

Successfully recovered a minimum of $1 million in the previous year

Frequently Asked Questions

Collection agencies handle a variety of debt types, mainly focusing on consumer debt such as credit card debt, medical debt, student loan debt, auto loans, and mortgage debt. However, some agencies may also handle business debts, including unpaid invoices or bounced checks. It's important to research each agency's specialty, as well as their success rate and tactics, to determine which is best suited to recover the specific type of debt in question.
Debt collection agencies legally operate by adhering to regulations set forth by the Fair Debt Collection Practices Act (FDCPA) in the United States. This federal law outlines permissible practices, such as the times of day collectors can call, prohibiting them from using abusive language or harassment, and requiring them to validate the debt. If they violate these rules, consumers have the right to file a complaint with the Federal Trade Commission (FTC) or take legal action.
When dealing with a debt collection agency, individuals have specific rights under the Fair Debt Collection Practices Act (FDCPA). This act prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you. For instance, they must not contact you at inconvenient times or places, such as before 8 a.m. or after 9 p.m., unless you agree to it, and they cannot contact you at work if they're told that you're not allowed to get calls there. Additionally, they must send a written "validation notice" telling you how much money you owe within five days after they first contact you. This notice
To verify the legitimacy of a debt collection agency, one can check if the agency is registered with the Consumer Financial Protection Bureau (CFPB) - a U.S. government agency that ensures companies treat consumers fairly. Additionally, it's possible to confirm the agency's standing with the Better Business Bureau (BBB), which provides accreditation to businesses that meet its standards. If the agency fails to appear on either platform, it may be a red flag.
If a person suspects a debt collection agency is infringing on their rights, they should immediately document all interactions and violations. These records will serve as crucial evidence should the individual decide to file a complaint with the Consumer Financial Protection Bureau (CFPB) or seek legal assistance. Additionally, they could consider contacting their state's Attorney General's office or local consumer protection agencies for advice and support.
Yes, a debt collection agency can sue for unpaid debts and, if they win the court case, they could potentially garnish wages. However, they must follow specific legal procedures and the garnishment would depend on state laws, as some states have restrictions on wage garnishment. It's also important to know that not all debts are eligible for wage garnishment, for instance, student loans and child support payments often have special rules.
Negotiating with a debt collection agency involves understanding your rights, verifying the debt, and devising a realistic payment plan. The Fair Debt Collection Practices Act (FDCPA) prohibits collection agencies from using abusive, unfair, or deceptive practices, so it's beneficial to familiarize yourself with these protections. Always request a debt validation letter to confirm the debt is yours and accurate. If the debt is valid, assess your budget to determine how much you can afford to pay monthly or if you can offer a lump sum for less than you owe. This proposal can then be presented to the agency. Remember, everything should be in writing to protect your interests, and payments should not be made until the negotiation agreement is signed.
Ignoring a debt collection agency can lead to significant consequences, including a potential lawsuit. If the agency chooses to sue for the unpaid debt and wins, a judgment may be placed against the debtor, which could result in wage garnishment, a lien on their property, or seizure of assets. Additionally, ignoring the agency can result in severe damage to the debtor's credit score, making it more difficult to secure loans or credit in the future.
To stop a debt collection agency from contacting you, it's necessary to send a letter requesting them to cease communication. This action is supported by the Fair Debt Collection Practices Act (FDCPA), which requires collection agencies to stop contacting debtors upon receiving such a request. Nonetheless, keep in mind that this won't erase the debt, and the agency can still take legal action for repayment.
The length of time a debt collection agency can pursue an old debt varies by jurisdiction, but commonly, it's governed by a statute of limitations that typically ranges from 3 to 6 years. However, this period can restart, or be "re-aged", under certain circumstances such as making a payment or acknowledging the debt. It's important to check local laws and regulations to determine the specific timeframe applicable in a given area.

Compare: